Process Improvement

Significant improvement comes from developing the few processes that drive corporate results, and continuously improving them.

This involves:

· Making sure employees personal goals and needs are aligned with corporate results

· Developing a process consciousness in the work force

· With employees, mapping which processes drive results, particularly sustainable competitive advantages

· Giving employees the tools and latitude to make improvements

· Continuously measuring progress to goals

· Rewarding results

· Re-evaluating this process periodically